Privacy Policy of Reflection & Action for its Service my Insight Out

Reflection & Action, located at Weezenhof 84-09, 6536BT, Nijmegen, is responsible for processing personal data as outlined in this privacy statement.

Contact Information of the Creators of my Insight Out:

Ms. Dr. M. F. Poulie
Ms. M. C. Zoestbergen
Weezenhof 84-09, 6536BT, Nijmegen
Reachable via: info@reflection-action.nl

For further inquiries, the Data Protection Officer for the my Insight Out helpdesk and Reflection & Action (KVK 76859878) can be contacted via info@myinsightout.nl.

Commitment to Privacy

The creators of my Insight Out recognize the trust you place in our organization and consider it their responsibility to protect your privacy. This document explains:

  • The data we collect when you use our website and/or sign up for my Insight Out;
  • Why we collect this data and how long we retain it;
  • How we use this data to enhance your user experience;
  • The measures we take to securely handle and store your data, in compliance with GDPR regulations.

This policy ensures you understand exactly how we manage your privacy.

This privacy policy applies to the services of Reflection & Action, specifically the my Insight Out program. By using the my Insight Out website and online program, you accept this privacy policy.


Personal Data We Process

When you register for our programs, we ask for your personal information to grant you access. This data is stored on secure third-party servers. It is not linked to your account information or other personal data we collect through your use of my Insight Out.

Reflection & Action processes personal data when you use the my Insight Out service or provide it to us directly. The personal data we process includes:

  • Full name
  • Gender identification
  • Cultural identification
  • Date of birth
  • Email address
  • Bank account number
  • Other personal data shared through correspondence (email, phone, online, or face-to-face).

Special and Sensitive Personal Data

We do not process special or sensitive personal data.

Our website and services do not intend to collect data from visitors under 16 without parental consent. If you believe we have collected data on a minor without such consent, please contact us at info@myinsightout.nl, and we will delete the data.


Process Data in my Insight Out

The process data (unique experiences and associated feelings) entered by users in my Insight Out is immediately detached from the account and cannot be traced back to the user.

Your input for self-reflection in my Insight Out is exclusively available to you as a downloadable file that you can store on your device.

For research or commercial purposes, process data is anonymized by removing any identifying elements, so it no longer qualifies as personal data. If you prefer not to have your anonymized process data included, please contact us at info@myinsightout.nl.


Purposes and Legal Basis for Processing Personal Data

Reflection & Action processes your personal data for the following purposes:

  • To process payments;
  • To create an account for your personal use of my Insight Out;
  • To provide inspiration and tips for creative use of my Insight Out (you can opt-out at any time via info@myinsightout.nl);
  • To contact you via email or phone if necessary for our services;
  • To provide support (support emails are deleted after resolution);
  • To analyze user behavior on our website to improve functionality and tailor the my Insight Out experience.

Automated Decision-Making

Reflection & Action does not make automated decisions that have significant consequences for individuals.

We use the following software systems:

  • WordPress
  • PHP
  • LearnDash WordPress plugin
  • React.js client in JavaScript
  • Web service in .NET

Data Retention

Reflection & Action retains personal data only as long as necessary to fulfill the purposes for which it was collected.

Sharing Personal Data with Third Parties

Reflection & Action does not sell your data and shares it only when necessary to fulfill your requests or comply with legal obligations. Third parties processing your data on our behalf are bound by data processing agreements ensuring security and confidentiality, in compliance with GDPR.


Cookies

Reflection & Action uses functional, analytical, and tracking cookies to enhance website functionality and user experience.

You can disable cookies via your browser settings. For more information on cookies, visit Veilig Internetten.


Access, Correct, or Delete Your Data

You have the right to access, correct, or delete your personal data. Contact us at info@myinsightout.nl, and we will respond within four weeks.


Security

Reflection & Action takes appropriate measures to secure your data and prevent misuse, unauthorized access, or alteration.

If you suspect your data is not adequately protected, please contact us at support@myinsightout.nl.


Data Breach Protocol

In the event of a data breach, Reflection & Action will:

  1. Investigate the breach within 40 hours to determine the potential impact.
  2. Take immediate steps to secure data and prevent further damage.
  3. Notify the appropriate authorities (Dutch Data Protection Authority) and affected individuals if necessary.

Changes to This Privacy Policy

This privacy policy is tailored to the current website and web app capabilities of my Insight Out. As the services develop, this policy may be updated. We recommend reviewing it regularly.

Thank you for your trust,

Margreet Poulie
Reflection & Action

Last updated: December 17, 2024

 

 

 

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